Woodstock Store Manager
This position requires a self-starter with initiative to grow sales and help evolve our brand. Ideally, this person will grow with us, leading to many opportunities to expand their role. This is a full time position in our Woodstock, Vermont store. Weekends and some holiday and evening hours are required. This position will report directly to our Retail Trainer & Interim Sales Manager.
Primary Responsibilities:
- Manage store operations & staff
- Maintain store inventory levels
- Visual merchandising
- Host annual tent sale
Manage Store Operations and Staff
- Opening and closing duties
- Cleaning retail store and merchandise
- Reconcile retail cash drawers at beginning and end of day and notify accounting team of any discrepancies
- Deliver daily register receipts & cash for deposit to accounting drawer
- Manage store supplies (bags, receipt paper, tissue, cleaning tools, etc.)
- Conduct team member reviews
- Understand current best practices to evolve retail store ‘handbook’ & develop product knowledge resources for current & future associates
- Host regular sales trainings with associates to ensure ongoing product knowledge training and implement ways to increase employee engagement such as sales goals and incentives
- Create systems for better customer management and follow up
- Encourage a culture of email capture and customer retention through incentives
- Manage retail calendar to host wheel workshops, Woodstock store events, and promotions
Maintain Store Inventory Levels
- Manage stock via inventory transfer requests for Woodstock based on sell-through, seasonal promotions and new product introductions
- Ensure store is well stocked while still maintaining a clean and bright aesthetic
Visual Merchandising
- Work in tandem with other store manager(s) to ensure floor changes are consistent between locations
- Follow merchandising calendar for floor changes based on new incoming product and seasonal floor changes
- Communicate frequently with team to ensure floor changes, products, signage, and customer experience are consistent
- Cultivate a cohesive customer experience, always thinking of customer perception and implement ways to improve
Host Annual Tent Sale
- Plan and execute our largest in person annual sale
- Staffing, budget, local marketing, and execution