Retail Store Associate
Location: Woodstock, VT
Type: Full-time positions are available
Primary Responsibilities:
- Oversee Store Operations
- Customer Service
- Maintain Store Stock Levels
- Assist with custom Sales
- Assist with in store events
- Assist with wheel workshop sales
- Store Cleanliness
Oversee store operations:
- Open and closing duties
- Greet each customer and provide information on the products
- Cleaning and maintaining retail store merchandise
- Reconcile retail cash drawers at beginning and end of day
- Create end of day report via email at end of day
Customer Service:
- Greet each customer in the store and provide information on the products
- Develop and manage customer relationships
- Follow systems for better customer management and follow up
- Grow audience – capture email/address/social media
Maintain Stock Levels:
- Be sure the store is stocked with all products on the floor throughout the day
- Ensure collateral, bags etc. are stocked regularly
- Communicate any low inventory items to management
Assist with Custom Sales, in store events and wheel workshops:
- Assist in custom furniture sales
- Manage retail calendar to plan and host store events, wheel workshops and promotions
- Sell and Coordinate “Wheel Workshops”
Maintain Store Cleanliness:
- Tidy the store regularly throughout the day
- Sweep the store daily at close, mop when necessary
- Follow the cleaning schedule to ensure the store remains pristine for the customer experience
Requirements:
- Excellent organizational skills
- Ability to stand on your feet for a minimum of 8 hours
- Superb verbal and written communication skills
- Ability to multitask while maintaining a positive attitude required
- Familiarity with Shopify or similar POS system
- Weekend and Holiday availability is required
How to Apply:
- Send your resume and cover letter to ashley@farmhousepottery.com.