DISCOUNT APPLIED AT CHECKOUT
FREQUENTLY ASKED QUESTIONS
Where and When is the Woodstock Grand Tent Sale?
For the first time ever this sale is in person and ONLINE!
Online sale is from 9am Wednesday, August 31st through Monday, September 5th - unless we sell out sooner! Our in person Woodstock Grand Tent Sale will be September 2nd through September 5th! We recommend shopping early - limited quantities are available and we will sell out quickly!
What will be on sale?
The sale will feature pottery seconds, seconds home accents, and select archived merchandise. Seconds and archived items up to 60% or MORE off retail prices, with an ADDITIONAL 20% off during the sale.
What is a "second"?
Seconds are pieces that don't pass our quality control standards to be sold at full price. Seconds may have minor surface defects, color inconsistencies, or other variations that reflect the handmade nature of most of our products. Seconds items are still safe for use, beautiful, and authentically handmade.
Are you having an online seconds sale as well?
YES! For the first time ever we are offering 20% off SITE-WIDE! If you visit us in person at our retail locations you will find never before seen one-of-a-kind pieces and surprise discounts!
Can I call and place an online order, or put items on hold?
Due to the incredibly high volume we experience during our Seconds Sale, we aren't able to accommodate these requests. We will not be able to process phone orders during this time. If you have specific requests, we encourage you to call Customer Care about your request later in the year when our seconds inventory has been replenished.
Can I return seconds pieces?
No. All seconds are final sale. No returns, exchanges, or refunds will be issued.
Is Free Shipping Sitewide?
YES! Receive FREE Standard Shipping on all orders $250+ (valid on shipping within the US only). Free Shipping is valid for online purchases only.
What Makes a Second?
Every piece is touched at least twenty-five times during production by our master potters. Our team inspects each piece carefully before deciding if it is first or second quality. A combination of minor imperfections in the following categories can make a piece a second, but there are also some pieces that have a singular flaw as pictured below.
These images were taken to show some of the extremes within our seconds section to educate our customers, whose support we are so grateful for! Each piece embodies the handmade nature of Farmhouse Pottery, and we celebrate their individuality by sharing these one-of-a-kind pieces with our customers.
Our team’s top concern is to ensure that each piece is safe to use and fully functional before earning a place in your home. We like to think of our seconds as having some extra personality!
The seconds that fall under the category of form usually come from our hands-on process, and we expect there to be a level of variation. These types of production flaws alter the pots from their intended final form, thus making them seconds.
Form examples include slightly misshapen, warping, irregular stamping, and small stress cracks.
The seconds that fall under the category of material occur as a result of natural material melting and bleeding through the glaze during the firing process. Depending on the size, intensity and location of one of these discrepancies, will depend on whether a piece is considered first or second quality. The larger a pot becomes, the more area there is for variation to occur on the surface.
After a pot is finished in the studio and bisque fired, it is glazed, stacked into the kiln, and unloaded by our kiln team of master potters. Each of our pots is glazed by hand! The seconds that fall under the glazing category are created during this part of our process. When loading glazed pieces into a kiln, glaze can sometimes chip off, exposing a small area of raw clay.
Even though a piece may be missing a patch of glaze, each pot is still fully functional because we fire our claybody to its proper temperature. When a claybody is fully fired it becomes vitrified, keeping all of our pieces completely food safe!
Contact Customer Care
You can contact Customer Care via firstname.lastname@example.org, or by calling 802-457-7486. Please note, due to the high volume we experience during this sale, you may not receive an immediate response. Please leave a voicemail with your contact information if prompted.
**Free Shipping promotion is valid on orders over $250 for Standard Ground Shipping within the US only. Not valid on previous purchases.